Anthony Robinson

Third Line Support Team Leader

"Hello, welcome to my website"

Hi, my name is Anthony and I am a Third Line Support Team Leader at Host Europe Group (HEG). Prior to taking on this role in April 2016, I served on Third Line Support as a team member from September 2015, working to solve issues with company-owned and customer's servers as well as performing updates on data in the live MySQL database as required.

I was also Second Line Support at HEG from December 2014 to August 2015, providing server and website configuration support, installing CMS such as Wordpress and Joomla, and overseeing domain registrations and renewals.

From November 2011 to December 2014, I was the Business Manager at Durham OX Orston Limited, Technical Support at Heart Internet Ltd from August 2008 to November 2011, and the owner of, a small web hosting business, from January 2004 to August 2008.

I hold a number of certifications relevant to my career in technology, including an Apple Product Professional Certification, the ITIL Foundation Certificate in IT Service Management, a Linux Essentials Certification as well as a HND in Computing.

My core competencies consist of Web Hosting, Information Technology, Apache, WordPress, Joomla, MySQL, cPanel, Linux, HTML, CSS and SME Web Design.

As a service-oriented professional, I am focused on creating superior experiences for my customers, understanding the power of human connections even in a seemingly-impersonal field like technology.

I am passionate about the Internet above all else, and with more than fifteen years of experience in the web hosting industry, I have accrued the breadth of knowledge and insight that makes an impact on any organisation I work with.

My three-year career break in the hospitality business improved my business and management skills, and thinking of myself as a lifelong student, I remain on an upward trajectory both personally and professionally.

Professional & Work Experience

Explore my professional history and get to know the companies I worked at and the roles and responsibilities I've been assigned.

Host Europe Group

Third Line Support Team Leader

04 / 2016

Host Europe Group

Third Line Support

09 / 2015

Host Europe Group

Second Line Support

12 / 2014 08 / 2015

Durham OX Orston Limited

Business Manager

11 / 2011 12 / 2014

Heart Internet Ltd

Technical Support

08 / 2008 11 / 2011

Business Owner

01 / 2004 08 / 2008

KRCS Group Ltd

Retail Support & Dispatch

11 / 2004 10 / 2007

Dixons Retail

Packard Bell Specialist

04 / 2004 10 / 2004
View more View less


Below you can see where I have studied for some of the qualifications I have.

New College Nottingham

Higher National Diploma in Computing

09 / 2007 07 / 2008

Studying Computer Programming, Website Development, Networking and Hardware.

Harry Carlton School

GCSEs and A-Level

1997 2004

Pass in all GCSE Subjects and all 3 taken A-Levels.


Below is a concise list of some of the most valuable professional skills I possess.

Hospitality Management
Financial Planning
Product Managment
SME Web Design
Project Management
Mac OS
Product Development
Customer Service
Team Leadership
Business Managment
Web Hosting
Business Development
Information Technology
Domain Names
Microsoft Office
VAT registration
Red Hat Linux


Get in touch with me if you would like to do business together, share an idea or just say hello.

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Freelance Work

I'm available for Freelance Work, whether you want a website creating, a server configuring or just WordPress installing please feel free to get in touch.