Billy Burger

Information Technology and Retail Merchandising Contractor

Billy's Bio

I am currently offering outstanding service, to the Information Technology Services and Retail Merchandising Industries. I am always committed to performing dependable, high quality work.
Let me show you how I can help you service and create value for your customers. 256-201-7023
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CAREER ACHIEVEMENTS
• POS installs and break/fix for, FUJITSU, NCR, TOLT, DATAMAX, ETC...
• Installed and assisted in the configuration of numerous POS and inventory/logistics management systems, to include self-checkout units, for many major retailers including, Wal-Mart, Family Dollar, Marshall's, etc.
• Installed & configured NEC Monitor/signage for fast food restaurants. such as McDonald's; for Stratacache, Vital Network Services and NEC.
• Set up & configured printers, including coupon printers, flat-panel monitors; repaired Mitsubishi flat-panel televisions.
• Performed set up and training on the Trapollo health meter, an in-home medical monitoring device. The units connected to multiple diagnostic devices (wired, wireless, Bluetooth), and could communicate remotely with health care or emergency aid providers.
• Designed and installed PC networks and security systems, with remote access capabilities.
• Well versed in conducting systems diagnostics using Dos-level commands. Able to troubleshoot and repair PCs, peripherals, and security cameras to card-level components.
• Performed software installations, upgrades and addressed any incompatibilities for optimal system performance.
• Developed an interactive website for a retail service operation allowing customers to obtain status on work completion. Used SEO techniques for marketing activities expanding the company’s customer base and profitability.
• Owner operator of successful, Service related business in Atlanta, Ga for 10+ years.Managed all P&L activities for company, which netted $150,000+ per year.

Projects

Take a look at a few of my favorite projects I’ve started or been a part of during the course of my career.

Skills

A concise list of some of the most valuable professional skills I possess. My tricks of the trade and what I can bring to the table.

Computer Hardware
Computer Repair
Carpet installation
Microsoft Office
Merchandising
Customer Service
Troubleshooting
Outlook
Word
Windows
Retail
Software Installation
POS
Electronics
Inventory Management
Customer Relations
Problem Solving
Operating Systems
XP
Laptops
Windows 7
Research
Telecommunications
Desktop Support
Customer Satisfaction
Customer Engineering
Printers
Hardware
Networking
Windows Vista
PowerPoint
Microsoft Excel
Microsoft Windows 98
McAfee
Symantec Antivirus
Software
Switches
A+ Certified
Carpet
Visual Merchandising
Recruiting
System Administration
Technical Support
Microsoft Word
Routers
Training
Security
Account Management
Firewalls
Windows Server

Testimonials

Hear what some of my clients and colleagues have to say about me after working together on various projects throughout my career.

Donna Sims

Independent Consumer Services Professional

Tom Bradley

Regional Vice President at Advance Auto Parts

Jenna Brown

SmartSource

Michelle Falline

Account Manager at Eastridge Workforce Solutions

Contact Information

Please feel free to contact me anytime to discuss your project needs. I would be glad to discuss how I can be a benefit to your organization.

Phone Number

256-201-7023

Location

Greater Atlanta, GA / East Alabama / Gadsden, AL Area

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