Eric Hubert

DevOps & Scrum Master at TELUS Health

Eric's bio

IT Infrastructures Architect Father of two little angels, Husband and of course Geek!

Experience

Explore my professional history and get to know the companies I worked at and the roles and responsibilities I've been assigned.

2015 Current

TELUS

DevOps & Scrum Master

2013 Current

IT Wizard Solutions

Senior System Architect

2013 2015

iWeb Technologies

IT Infrastructures Architect

2011 2013

iWeb Technologies

System Administrator - High Availability Specialist

2010 2011

iWeb Technologies

IT infrastructures specialist

2006 2010

iWeb Technologies

Provisioning team leader

2004 2006

Colba.Net / SpectraVoice VoIP

System Administrator/Research and Development (R&D)

2002 2004

Colba.Net

Senior Technician

2015 Current

TELUS

DevOps & Scrum Master

2013 Current

IT Wizard Solutions

Senior System Architect

• Disaster Recovery & Backup Planning with off-site solutions • Incident Forensics • Website Performance Analysis • Create architecture and technical design documents to communicate solutions that will be implemented. • Develop proofs-of-concept and prototypes to help illustrate approaches to technology and business problems. • Prepare visual diagrams of system architecture, functionality, and process flows. • Work with different teams to ensure proper implementation of solution. • Work with business teams and technical analysts to understand business requirements. • Determine how to leverage technology to create solutions that satisfy the business requirements. • Serve as a technical resource for business teams to help define, estimate, and propose solutions for business opportunities. • Present solutions to clients, project teams, and other stakeholders adapting style to both technical and non- technical audiences. • Investigate the cause of incidents and suggest technical improvements as needed • Assist customers with complex solutions using different means of communication • Subject Matter Expert (SME): Managed Web Services

2013 2015

iWeb Technologies

IT Infrastructures Architect

• Create architecture and technical design documents to communicate solutions that will be implemented. • Develop proofs-of-concept and prototypes to help illustrate approaches to technology and business problems. • Prepare visual diagrams of system architecture, functionality, and process flows. • Work with different teams to ensure proper implementation of solution. • Work with business teams and technical analysts to understand business requirements. • Determine how to leverage technology to create solutions that satisfy the business requirements. • Serve as a technical resource for business teams to help define, estimate, and propose solutions for business opportunities. • Present solutions to clients, project teams, and other stakeholders adapting style to both technical and non- technical audiences. • Investigate the cause of incidents and suggest technical improvements as needed • Assist customers with complex solutions using different means of communication • Subject Matter Expert (SME): Microsoft Private Cloud Solutions.

2011 2013

iWeb Technologies

System Administrator - High Availability Specialist

• Assist clients with complex high-availability architectures, whether for public or private corporate networks. • Advise clients in achieving their major projects, from planning to production stage. • Provide technical support to the last level and solving complex problems. • Manage all incidents and requests your dedicated customers to restore service quickly and efficiently. • Write and update documentation of the architecture for customers. • Act as an expert in its field, participate in the evaluation of new technologies. • Be in charge of testing new products and their transition. • Participate in the transfer of knowledge from within the team and with other levels of support. • Documenting internal and external knowledge base.

2010 2011

iWeb Technologies

IT infrastructures specialist

• Perform the support and administration of Windows, Linux and Mac computer networks and other peripherals. • Analyze and solve technical problems and answer clearly and concisely by email or phone. • Provide advice and training to users in response to identified difficulties • Participate in many projects, including: authentication and implementation of roaming profiles multiplatform help the company achieve its PCI certification and SAAE16. • Maintain the computer equipment. • Manage and update the inventory in order to assess the material needs internally.

2006 2010

iWeb Technologies

Provisioning team leader

• Perform management and monitoring of operational activities for teams to allow the transfer of knowledge, professional development and optimal management of attrition. • Monitor performance indicators (KPIs) and service level operations. • Coaching, developing skills and assess the performance of team members. • Deal with situations and more complex applications. • Optimize processes to respond more quickly and effectively to customers. • Ensure compliance with deadlines in various operational cases. • Contribute to maintaining a work environment stimulating and enjoyable.

2004 2006

Colba.Net / SpectraVoice VoIP

System Administrator/Research and Development (R&D)

• PHP/MySQL developments for all the employees internal resources. • Management of Voice Over IP (VOIP) servers and other servers of the company. • Research and development for new idea on how to exploit all the capabilities of the Voice Over IP (VOIP) technologies. • Final level escalation for the Voice Over IP (VOIP) support department.

2002 2004

Colba.Net

Senior Technician

• Training for new employees. • Quality Assurance Analyst for the technical support team. • Technical Support for VIP business customers. • Final level escalation for the support department. • Managing wireless connections and security. • Maintain and Support for the Montreal Downtown FREE HotSpot.

Skills

A concise list of some of the most valuable professional skills I possess. My tricks of the trade and what I can bring to the table.

Servers

Windows Server

High Availability

Proxy

Cluster

Nagios

Linux

Network Load Balancing

Distributed File Systems

Web Hosting

Data Center

Storage Area Networks

Backup Solutions

VoIP

Hyper-V clustering

NAS

Red Hat Linux

Solution Architecture

Replication

CentOS

Xen

Linux Server

Microsoft SQL Server

Databases

Network Attached Storage

Data Replication

Database Replication

keepalived

haproxy

Distributed File System

SQL Server High Availability

Web Hosting High Availability

Windows High Availability

Linux High Availability

High Availability Specialist

System Center

SAN

System Administration

DNS

Virtualization

Security

VMware

Cloud Computing

Testimonials

Hear what some of my clients and colleagues have to say about me after working together on various projects throughout my career.

Eric Sarault, B. Eng.

worked with Eric at iWeb Technologies

I've had the pleasure to work with Eric for the past 7 years at iWeb/Internap. Eric has shown to be an incredible resource to bring to life the Microsoft Private Cloud product at iWeb allowing us to deliver the first Cloud OS platform worldwide. He also masters Linux environments and has shown great flexibility when it comes to administer heterogeneous environments and customers. His technical knowledge and his passion for IT is without limits and I've never doubted his capacity to solve a problem or anything thrown at him. Eric is a valuable asset to any company out there.

Jean-Baptiste Brajkovic

worked directly with Eric at iWeb Technologies

Eric is a great asset in a team. Always very professional, its customer relationship is perfect and its knowledge in IT field is excellent. I enjoyed work with him for the last two years.

Marc Trudel

managed Eric indirectly at iWeb Technologies

Eric always has delivered his mandates with great efficiency and great workmanship. Self-running he put is customer in priority. Eric have a very good knowledge of is field of expertise and take pride in developing it further.

Ross Benner

managed Eric at Colba.Net / SpectraVoice VoIP

It was a pleasure to work with Eric at SpectraVoice/Colba.Net. I found Eric to be a very dependable employee with an eager desire to challenge himself and learn new technologies. He is able to work intelligently on projects and deliver excellent results.

Contact

Get in touch with me if you would like to do business together, share an idea or just say hello.

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