Giorgio Montersino

User Experience Architect

More

“Good design is as little design as possible, is durable, is honest, is consistent to the last detail.”

I’m a 32 year-old freelance consultant, specialised in: UX and brand strategy, information architecture, service design, interaction design, wireframing and prototyping, social ecosystems and conversion oriented design.

I help business and technology to combine easily, in order to create sustainable, fulfilling and enriching service experiences.


My experience in design began in 1998 as a freelance designer. In 2007 I founded a design consultancy agency, based in Milan, and I’ve managed a team of up to 10, for 6 years. Today I work as private contractor with some of the best agencies, business integrators and design studios.

I’m available to support teams and decision makers in user-centered design and brand management.

Experience

Explore my professional history and get to know the companies I worked at and the roles and responsibilities I've been assigned.

2013 - Current

User Experience Architect

Freelance

2007 - 2013

Co-founder, partner

Digital Natives

2008 - 2010

Chief Marketing Officer

TripShake Limited

1999 - 2002

Studenti.it web editor

StudentiMediaGroup Spa

User Experience Architect

Freelance

Independent contractor for UX consultancy and design. I usually work with agencies or directly with mid-sized business.
Recent clients: Sisal, Sky, Snam, Mediolanum, Unicredit, Doxa.

Co-founder, partner

Digital Natives

Managed a multidisciplinary team of 10 people, specialising in user experience, serving customers such as Vodafone, Dunlop Goodyear, Doxa, Webank and Mondadori.
User experience design, information architecture, digital ecosystem visualization, interface design, visual design; also digital marketing strategy and brand design.

Chief Marketing Officer

TripShake Limited

Founder entrepreneur, worked at the core concept, business plan, responsible for the product development and marketing plan

Studenti.it web editor

StudentiMediaGroup Spa

Managed Studenti.it section about high-school fun, worked at latin, literature, history, philosophy areas. Worked at Giovani.it from the first drafts.

Education

I have a background in marketing and communications and hold a Master's Degree in Brand Strategies and Consumer Behaviour.

Libera Università di Lingue e Comunicazione IULM

Brand Strategies and Consumer Behaviour

2004 - 2006 Describe your experience at this college during your studies. Say what you accomplished, what you're proud of and what you've been known for there. You can even replace an icon with a logo of the university.

Università degli Studi di Siena

Scienze della comunicazione

2001 - 2004 Describe your experience at this college during your studies. Say what you accomplished, what you're proud of and what you've been known for there. You can even replace an icon with a logo of the university.

Skills

Over the course of more than 8 years of experience I’ve refined and tested a methodology that connects business, creative and technical actors.

User Experience Design

Digital Strategy

Art Direction

Interaction Design

Information Architecture

User Interface Design

Wireframes

Service Design

Clients

A few of my favorite projects I’ve been a part of during the course of my career.

Mediolanum

User experience design

Sisal

User experience design

Vodafone

User experience design

Sky

User experience design

Dunlop/Goodyear

Digital consultancy

Mediolanum

UX Design for some of the bank's internal collaboration areas, including consultancy on the company-wide project of digital workplace.

Sisal

User-experience design (responsive design) for Italian lottery websites: Superenalotto.it, Vincicasa.it, Sivincetutto.it, Eurojackpot.it, Playsix.it

Vodafone

UX Architect for Vodafone Italia, “Help and Support” area of the website (Digital Natives 2010), “One Net” configuration platform (2012): card sorting and interviews for a new information architecture and integrations with provisioning services, and design of desktop and mobile apps.

Sky

UX Architect for Sky Italia, “Help and Support” area of the corporate website: user behaviour analysis, interviews, interface sketching and flow charts, aiming at a better customer experience and support call deflection.

Dunlop/Goodyear

Digital consultant for Dunlop/Goodyear, “Dunlop Motorsport” and Goodyear CSR projects (Digital Natives 2010-2011): side-by-side with management to design an engaging platform for motorsport fans and a wider digital campaign for road safety.

Contact

Get in touch with me if you would like to do business together, share an idea or just say hello.

Milan, Italy

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