Gordon Cartwright

Hotel General Manager

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Pleased to meet you...

A passionate, high energy, multi-skilled Hotel General Manager with a proven background in strategic planning, quality standards, financial controls, gastronomic sciences, people development and training, spa development, systems innovation, digital marketing & IT.

I was incredibly fortunate to begin my career with Roux Restaurants as an apprentice chef. My career path followed high profile cooking until 1997, where having jointly earned a Michelin Star at Sharrow Bay, a Catey Nomination at the Snooty Fox, & a Silver Medal at the European Championships, I hung up my 'whites'.

Across 13 years I enjoyed a good degree of success within AA Hotel Services to become one of three Inspection Managers that operated the national business, whilst being recognised as AA Publishing Employee of the Year. During this period I had the privilege of exploring & consulting with over 7500 businesses and chefs, and enjoyed Catey Judge status. During this time I also developed the nationally delivered AA Rosette Academy and the Rosette escalator that allowed chefs to plan their progressive development.

Having enjoyed almost 25 years at the cutting edge of the hospitality industry, I founded visionarydining.com in 2010 to focus on hotel and restaurant management coaching at home and abroad. The focus of my work includes strategic planning, mission statement definition, (finance) cost, payroll, trevpar and profit controls, HOD empowerment, operational structures, training and development, culinary standards & training (1-3 Rosettes), staff resourcing, supplier introductions, digital marketing, & legal compliance. During this time I also developedHotel Hubfor Hotel & Restaurant operations which is available as an open market operations/management tool. Visionarydining.com operates as an associate collective with a dynamic team of consultants.

In 2014 I was appointed GM & Chef Director of the iconic Gilpin Hotel & Lake House, a position that focussed on delivering a 4 Red Star and 3 Rosette standards that built upon two years of previous consultancy. During this time I collaborated with Two Four Productions to set up the 'Chefs on Trial' BBC2 series with Alex Polizzi.

2015. I joined The Wordsworth Hotel & Spa as GM. Projects included introducing 4 Red Star & 3 Rosette standards whilst developing a new 'W Organic Spa' concept, increased culinary standards and the 'Hotel Hub'. I departed due to a significant and unexpected change in company direction that sat counter to my ongoing career development.

My current role finds me in beautiful Northern Ireland managing a Four Silver Star, 2 Rosette Hotel and Restaurant. This role provides a good degree of autonomy with a team of 80 and 8 HOD's. The hotel provides outstanding accommodation and a busy quality food operation averaging 250 covers a day in an 80 seater restaurant.




Roux Restaurants

Experience

Explore my professional history and get to know the companies I worked at and the roles and responsibilities I've been assigned.

2014 - 2015

General Manager

Wordsworth Hotel & Spa

2010 - Current

MD

visionarydining.com

2013 - 2015

General Manager & Chef Director

Gilpin Hotel & Lake House

2008 - 2010

Uk and Overseas Key Account Manager

AA Hotel Services

2006 - 2008

AA Key Account Executive

AA

2006 - 2007

Specialist Hotel and Restaurant Inspector

The Automobile Association

1997 - 2005

Hotel and Restaurant Inspector

The Automobile Association

1994 - 1997

Chef Patron

The Snooty Fox Tavern Kirkby Lonsdale

1989 - 1994

Head Chef

The Sharrow Bay Hotel

1988 - 1989

Apprentice

Roux Restaurants

General Manager

Wordsworth Hotel & Spa

In December 2014 The Wordsworth Hotel & Spa passed from private ownership to become the latest acquisition by Guyzance Hotels, a small, high quality hotel group that focusses on superlative quality and a focussed guest experience. This role facilitates my transition from a privately run, family hotel to a corporate, iconic hotel in the exciting role of General Manager, with a mandate to deliver excellence throughout.

MD

visionarydining.com

Thanks for stopping by. Our simple vision is to develop the potential of an individuals skills within global hospitality food and beverage. The success of our vision is measured by the world class careers of those that we work with on a daily basis. Our vision also extends to raising the profile of skilled individuals so that they can reach their full potential. Let’s collaborate.

General Manager & Chef Director

Gilpin Hotel & Lake House

Having worked with Gilpin for several years in a consultative role, the invitation to join this iconic, award winning team/hotel has provided an intuitive next step in my career. Delivering superlative standards of comfort, cleanliness, quality and guest care is a key feature in this role as is the delivery of exquisite culinary standards from the kitchen.

Uk and Overseas Key Account Manager

AA Hotel Services

In this role I worked alongside 3 specialist managers who operate AA Hotel Services. My role specialised in corporate relationships with national and international hotel groups so that their expectations were managed in relation to their inspections, ratings and consultancy delivery. As part of the management team I collaborated and contributed to business policy, inspection processes, inspections standards, all award schemes, and was centrally involved in training and consultancy activity. I also focus on business dvelopment and developing new ideas and products.

AA Key Account Executive

AA

Reporting into the KA Manager I was tasked with managing the corporate relationships with 16 Hotel Groups at the board level. This role involved extensive consultancy and training as well as presentations to key client groups.

Specialist Hotel and Restaurant Inspector

The Automobile Association

As an experienced inspector I was utilised nationwide to take on challenging inspections at all levels.

Hotel and Restaurant Inspector

The Automobile Association

This role involved inspecting hotels, restaurants and guest houses on a regional scale. Inspections centered on the Star Rating Scheme and the AA Rosette Scheme.

Chef Patron

The Snooty Fox Tavern Kirkby Lonsdale

Chef Patron of a multi million pound Inn concept that brought a unique fine dining concept at value for money prices to the masses. Was nominated for a Catey. Picked up by the national press, various articles in the Caterer. Sunday Telegraph - 'Is Gordon Cartwright one of Britains Top Chefs?'. During this time I cooked for the UK National team in Maastricht winning a silver medal in the team event. During my time at the Snooty Fox I learnt the sharp end of Hotel Managment to grow the business significantly over 3 years.

Head Chef

The Sharrow Bay Hotel

I spent Five years at this special hotel and worked under the wing of Francis Coulson. Initially I joined as a commis chef but then rose to become uniquely one of the 4 Head Chefs that Sharrow operated with. Working in such an exacting environment was very demanding. However I jointly led the team to achieve 1 Michelin Star and retained it for a further year. During this time I was invited to join the Master Chefs of Great Britain.

Apprentice

Roux Restaurants

Worked around the London restaurants learning my craft. Initially based at Le Poulbot. A stunning introduction to cuisine that set the foundation for my entire career. I worked the majority of my time here under Rowley Leigh with short spells at Le Gamin and Gavvers.

Skills

A concise list of some of the most valuable professional skills I possess. My tricks of the trade and what I can bring to the table.

Fine Dining

Hotels

Hospitality

Training

Pre-opening

Banquets

Cuisine

Menu Development

Food & Beverage

Culinary Skills

Restaurants

Catering

Hospitality Management

Restaurant Management

Hospitality Industry

Leadership Development

Social Media Marketing

Hotel Management

Food

Revenue Analysis

Event Management

Management

Recipes

Food Safety

Cooking

Testimonials

Hear what some of my clients and colleagues have to say about me after working together on various projects throughout my career.

John Badley

General Manager at Dalhousie Castle Hotel & Spa

Gordons vision, passion and tenacity shows absolutely no bounds. As a role model and an embassador for catering and hospitality, Gordons strive for development and evolution is inspirational not just for the "freshers" of our industry but also for the veterans and the elite. As a seasoned and loyal colleague, Gordon is focused and entrepre'neurial. It's always a joy and pleasure to work with one of the very best in our sector.

dominic clarke

Sous Chef at Gilpin Lodge

During my time at Gilpin Gordon was Chef Director and General Manager. His advice on dish development, menu structure and man management was invaluable. Gordon spent a great deal of time developing me and provided many great opportunities i would never thought possible.
His impact on my career has been massive and positive.

Marcel Korpelshoek

Brand Development & Executive Chef

"I worked with Gordon on different projects. What I will always remember is the knowledge Gordon has about food. Gordon can explain exactly what our customers are looking for in a very simple and constructive way. I have met a lot of people in my life but none who communicate the love and passion for food as Gordon does. I hope everyone that reads this will have the chance to meet and listen to him. That way you can understand the message he wants to convey about food in the UK."

Peter Birnie

Business Advisor at Visit Kent

"I worked with Gordon for 10 years. In his role as Area Inspector and Account Manager at AA Hotel Services, Gordon demonstrated unflagging energy, enthusiasm and creativity. He was always commercial and very customer-focused. He has a thorough knowledge of the UK food and restaurant scene."

David Marsden

Ops Director at visionarydining.com

Please link to Gordon Cartwright and share his passion and enthusiasm for the global culinary industry both in the UK and overseas. Gordon has spent his entire career in pursuit of excellence and his innovative ideas today are an inspiration in an industry evolving to meet the challenges of the 21st Century.

Mike Mounfield

at Kendal College

Gordon Cartwright the make it happen man! not just an ideas man!

Gordon can inspire people and organisations and turn apirations and ideas into reality with ease.

John Benson-Smith

OF THE FOOD CONSULTANCY, honoured in top 50 NRB 2014, former judge BBC MasterChef, 25 years as Master Chef of GB.

This is a number one great guy ...youve had a bad day or the worlds going to end , well simply sprinkle some Gordon Cartwright onto your day and you will be on the up.

Gordons ability skill view and opinions are big bold but spot on ..enough said

Thomas Proxa MIH

Head of Executive Search / CEO Unitas Hospitality Ltd

Gordon is truly inspirational and has been a fantastic sounding board. One of his greatest traits is that he actually listens and appreciates what others have to say.
He is a true friend and colleague and I consider his integrity, honesty and immense wealth of knowledge of the hospitality industry to be an asset to everyone working with Gordon in the future.

Glenn Fitchew

Consultant

Over the years Gordon as an individual has been an invaluable support. The first port of call in reference to any new initiative or core standard launched into our industry. With an eye for what's new but more importantly relevant for the future of hospitality, coupled with an all encompassing ethos of improvement and development; he has been a great help time and time again.

Derek Donaldson

Executive Head Chef Hilton Glasgow

Both myself and my company at Hilton International Glasgow have benefited greatly from VISIONARY DINING'S Taste Academy and Culinology Training. Gordon has true passion for the hospitality industry and expert knowledge in all the key areas.His training courses have re-ignited our own passion and would recommend to all.

Mark French

Top-Performing Hospitality GM / F&B Executive,Talent Aggregator & Influencer Recognized for Outperforming Competitors

Gordon developed and presented several workshops for Marriott GM's and Chefs to explore together the key factors leading to a top quality dining experience. His passionate delivery, drawing on his wide industry experience, was highly motivational, educational and a revelation for all involved.

Justin Woods

Executive Chef at Castle Green Hotel

Through his company, Visionary Dining, Gordon held a Taste Academy at The Castle Green Hotel for 12 members of my kitchen and restaurant teams. His expert knowledge and creative ideas enthused and motivated all delegates. Modern thinking for a modern world!

Paul Spencer

General Manager, Mayfair London.

I worked with Gordon through his time with the AA, hes support and advise helped developed the Hotels i was running at the time with massive % increases in scores and over the years awarding and supporting 5 Rosettes in different hotels. Gordon very detailed approach allows you to see what really needs to be done, but in a way that also allows you to see the net benifit in ter,s of people, sales and equally results.

Grant Hawthorne

Private Chef at Grant Hawthorne

Mr Cartwright is not only erudite and well travelled in the hospitality business, but as a trained chef and member of the Master Chefs of Great Britain, he brings a wealth of knowledge and years of experience to the palate.
A professional and trusted source of creative thinking, hospitality and cookery in all the senses. A worthwhile asset to any business and a warm, personable approach to the tasks at hand.

Graeme Hedley

Food Service and Wine Tutor Kendal College

Gordon is a very focoused and driven indivdual, who strives to reach the desired outcome and i recommened him very highly with the work he has done with the college.

Giuseppina Solinas MIH

Interim Hotel Manager & Consultant

I am very fortunate to have met and worked with Gordon during my cross training as a Hotel and Restaurant Inspector at the AA. Gordon is an inspiring and incredibly hardworking professional with decades of experience in the hospitality and catering industry.

I have known Gordon as a passionate, high standards professional and have learnt from him to believe more in our industry and the many talented people who work in it.

Gordon has set the example for many of us, and will continue to do so through his work and tireless quest for higher standards, talent scouting, honest approach and business sense.

I would love to do some work with Gordon anytime again and/or recommend his services to anyone seeking the support of a class leader in UK and abroad.

Contact

Get in touch with me if you would like to do business together, share an idea or just say hello.

The Lakes, United Kingdom

07793 818040

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