Kevin P. Sullivan
Sr. Account Manager at Adtech Global
Sr. Account Manager at Adtech Global
*Entrepreneurial spirited sales producer with substantial logistical background.
*Ability to manage large accounts, both from a sales and logistical perspective.
*Always looking to improve processes, as well as find new and innovative ways to increase and manage accounts and sales.
*Always anxious to learn new technologies and new ways of making "the sale".
*Ability to work independently or in a group setting. Team player.
Explore my professional history and get to know the companies I worked at and the roles and responsibilities I've been assigned.
As a jet fighter squadron commander LIEUTENANT COLONEL ALBERT J. AMATUZIO had ample opportunity to witness synthetic lubricants in action. These oils are used exclusively in jet engines because of three extraordinary performance characteristics: an ability to reduce friction and wear on engine components, an ability to function dependably at severe temperature extremes and an ability to withstand rigorous and lengthy engine operation without chemical breakdown.
Recognizing that these same benefits would prove invaluable in combustion engines, Al Amatuzio formulated the first synthetic motor oil in the world to meet API service requirements for automobile engines. The new lubricant performed like no other before it. When the first can of AMSOIL 10W-40 appeared on the market in 1972, it signaled the birth of an entire industry. AMSOIL synthetic lubricants have expanded the boundaries of lubrication science and redefined the performance possibilities of modern machinery and engines.
AMSOIL INC. was founded on Al Amatuzio’s desire for technical innovation, his commitment to high quality and his belief that consumers would respond to a superior product. The company has remained true to these ideals; its history is a checklist of revolutionary products that have withstood the tests of time. As the pioneer corporation in the field of synthetic lubrication, AMSOIL sees its Commitment to Excellence as a historical responsibility, and A.J. Amatuzio’s energy and vision continue to drive the company forward. ...inspired by aerospace technology
I have been a part of different divisions within Adtech Global. This has allowed me to become well versed in the overall operation and dealing with all of Adtech Global’s customers and businesses. I have been responsible for daily management activities of existing accounts, within our OEM division, our Enterprise Customer division and currently, our Channel organization.
Although different customer bases and different end users, my role has included the following:
• customer support, order processing, invoicing
• selling hardware & software products and services.
• Our newest offerings include SaaS and Managed Services.
Our business verticals are varied and diverse, which has afforded me the ability to learn and experience many different types of customer
I have performed business development in existing accounts as well as worked to expand our current customer base
I was an integral part in accessing current operational practices and contributing to the implementation of new and improved operational processes and procedures.
I was one of 2 involved in our Salesforce.com implementation for Sales team and was a Salesforce.com (SFDC) administrator. I am now a super user of our Microsoft CRM application.
For the last 3-4 years, I have been involved heavily in our Contact Center business, which has been selling the Verint WFO suite of products. Well versed in the Verint WFO and Avaya branded WFO suite of products, including Compliance Recording, Quality Monitoring (QM), Workforce Management (WFM) and Workforce Optimization (WFO). Also responsible with selling to partners and endusers our Cloud WFO solution, also known as Stratx ( http://www.adtechglobal.com/stratx-cloud-wfo ). Part of the channel sales team that has worked with our reseller partners to make sure the proper solution is designed by our Solution Architects and make sure the proper handoffs are made to our professional services/implementations teams.
Responsible for all daily management activities of existing accounts; customer support, order processing, invoicing, A/R, etc. • Responsible for selling hardware & software products and services. • Support of (3) Sr. Account Executives • Lead generation for Sr. Account Executives • Integral part in accessing current operational practices and contributing to the implementation of new and improved operational processes and procedures.
Worked for Division of ITC Deltacom, e^Deltacom. Responsible for all daily management activities of existing accounts; customer support, order processing, invoicing, A/R, etc. • Responsible for selling collocation, hardware & software products and services. • Support of National Account Managers • Lead generation for National Account Managers • Part of Sales Leadership Group o Responsible for implementation of new demand generation processes. o Suggestions on new products and services.
Handled customer service calls from sales reps, clinics & veterinarian practices • Responsible for placing orders and dealing with any and all customer issues (Return Goods Authorizations, etc) • Responsible for the up-selling clients to greater quantities to benefit them with better pricing levels and to benefit Merial with additional sales revenue. • Handled sales calls for both Production and Companion animals.
GE IT Solutions was a division of General Electric.
Progressed rapidly through all levels of Customer Service (I - III) in less than one year. • Assisted in the centralization of order entry for SE Region including accuracy statistics reporting. • Supervised 8+ order entry team members & personal management of two top 10 National accounts.
Team Leader - Southeast Region Sales Operations. • Regional sales order problem resolution at Tier 3 level. • Regional resource for information pertaining to operational processes and procedures. • Considered SAP "Subject Matter Expert" by manager and other region managers.
See where I spent time studying and gained early knowledge to prepare for my professional life.
A concise list of some of the most valuable professional skills I possess. My tricks of the trade and what I can bring to the table.
Hear what some of my clients and colleagues have to say about me after working together on various projects throughout my career.
Get in touch with me if you would like to do business together, share an idea or just say hello.